Shipping policy
At TrueGrounding, we’re committed to delivering your order quickly and reliably, no matter where you are in the world.
Order Processing
All orders are processed within 1–2 business days after purchase.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping & Delivery
We work with trusted global carriers such as USPS, DHL, FedEx, YunExpress, Aramex, and local courier networks to ensure your order is delivered safely and reliably to your door.
Estimated delivery times:
United States: 4–8 business days
Canada: 4–8 business days
United Kingdom: 5–8 business days
Europe: 6–12 business days
Australia & New Zealand: 5-10 business days
Rest of World: 7–15 business days
Shipping Cost
We offer free standard shipping on all orders worldwide.
Order Tracking
All orders include tracking.
Once your order ships, you will receive an email with a tracking link so you can monitor your delivery in real time.
Delays
While most orders arrive within the estimated timeframes, delays can occasionally occur due to:
- High order volume
- Carrier delays
- Customs processing
- Weather or other unforeseen circumstances
We appreciate your patience if this happens.
Incorrect Address
Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us as soon as possible at support@truegrounding.co and we will do our best to update it before shipment.
Questions
If you have any questions about your order, feel free to contact us at:
support@truegrounding.co